![]() ![]() When answering Likert scale questions, respondents need to choose an answer that implicates to what extent they agree or disagree with a given series of statements. The psychometric scale is named after the renowned psychologist Rensis Likert, who invented the Likert scale to measure the intensity of feelings. The Likert scale is a rating system/ rating scale used in surveys and questionnaires to measure people’s attitudes, opinions, or perceptions. ![]() Steps to design a Likert scale What is a Likert Scale? Examples of Likert scale questions to measure customer satisfactionĤ. In this blog post, we’re going to talk about some Likert scale examples, so you can decide for yourself what works best for you to achieve your goals.Īlso, you will learn what the Likert scale is, what Likert-style questions you can implement in your survey template, and how you can design a Likert-type scale in few easy steps.ģ. It is very likely that by now, you have also filled out a survey in which the offered answer options ranged from very good to very bad. They are a quick and easy way to get a sense of how people feel about an issue, product, or service.Īlmost every survey has these question types. If this post has solved your problem, please click "Accept as Solution".Likert scales are one of the most common research methods used in both paper and online surveys. If you have found my post helpful, please mark thumbs up. If implemented as above for 3 questions it works. ![]() ))" and what I propose below, may be able to further enhanced but here is a working example that has been tested and does provide the results you are looking for in a float so 1.5 is possible when averaging off the final compute. I see where you are going with "if(equals(.,"Outstanding),5,if(equals(.,"Beyond Expectation"),4. ![]()
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